The structure and consistency of the Face2Face systems are another part of its appeal. Staff is provided detailed workbooks, manuals and checklists making new staff look like experienced pros.
Reference resources provided include:
- Face2Face Flight Plans™ for each consultation
- F2F-Intro and Team Procedures manuals
- Fitness Procedures Manual
- Front-line procedures
- Sales manual
- F2F-IT users guide
- Results Day™ Club Pack
- F2F Graduation Events™ Guide
- 10 Minute Managers' Handbook and tracker